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Common Water Problems

Know What’s in Your Water—and How to Fix It

Whether your water comes from a private well or municipal supply, you may be experiencing issues that affect taste, odor, plumbing, and even your health. Below, we’ve outlined the most common residential water problems, how to identify them, and how MA Water Services can help.

Iron & Rust Staining

Symptoms:

  • Reddish-brown or orange stains in sinks, tubs, toilets, and on laundry
  • Metallic taste in drinking water
  • Clogged pipes or reduced water pressure

Causes:

  • Dissolved iron naturally occurring in groundwater
  • Iron bacteria causing sludge buildup
  • Corroding iron pipes in older plumbing systems

Solutions:

  • Oxidizing Iron Filters – Removes dissolved iron by converting it into solid particles
  • Chemical Injection Systems – Used for severe iron or iron bacteria cases
  • Sediment Prefilters – Capture particles before they damage fixtures or appliances

Benefit:
Cleaner water, no staining, and longer appliance life.

Smelly Water (Sulfur)

Symptoms:

  • Rotten egg odor, especially from hot water taps

  • Unpleasant smell in showers or while washing hands

  • Water that tastes foul or sulfuric

Causes:

  • Hydrogen sulfide gas, commonly from decaying organic matter in well systems

  • Sulfate-reducing bacteria in water heaters or plumbing

Solutions:

  • Aeration Systems – Safely vent hydrogen sulfide out of the water

  • Carbon Filtration – Absorbs odor-causing compounds

  • Chlorination & Filtration – Disinfects water and removes bacteria

Benefit:
Odor-free water for drinking, cooking, and bathing.

Lead Contaminants

Symptoms:

  • Often invisible—lead has no taste, color, or odor

  • Health effects include developmental delays, fatigue, headaches

Causes:

  • Lead solder in older copper pipes

  • Corrosion of lead plumbing in homes or municipal systems

  • Brass fixtures with lead content

Solutions:

  • Point-of-Use Reverse Osmosis Systems – Highly effective for drinking water

  • Whole-Home Lead Filters – Protect every tap

  • pH Adjustment – Prevents lead leaching from pipes

Benefit:
Peace of mind with water that’s safe for the whole family, especially children.

PFAS / PFOS (Forever Chemicals)

Symptoms:

  • No immediate symptoms; long-term health concerns include cancer, hormone disruption, and immune system impacts

  • Found through lab testing

Causes:

  • Industrial waste, firefighting foams, and consumer product runoff

  • Contaminated municipal or well water

Solutions:

  • Granular Activated Carbon (GAC) Systems – Industry-standard for PFAS removal

  • Reverse Osmosis Systems – Remove 90–99% of PFAS from drinking water

  • Certified NSF/ANSI Systems – Ensure compliance and verified results

Benefit:
Protection from invisible, long-lasting toxins.

Chlorine

Symptoms:

  • Bleach-like smell or taste

  • Dry or irritated skin after showers

  • Brittle hair and itchy eyes

Causes:

  • Used by cities for water disinfection

  • Excess residual chlorine from over-treatment

Solutions:

  • Whole-Home Carbon Filtration – Removes chlorine at the entry point

  • Point-of-Use Carbon Filters – Improve taste and odor from faucets

  • Shower Filters – Protect hair and skin from chlorine damage

Benefit:
Better taste, improved skin and hair health, and safer bathing.

Bad Tasting Water

Symptoms:

  • Metallic, bitter, or earthy flavors

  • Flat or chemical-like aftertaste

Causes:

  • High mineral content (iron, manganese, etc.)

  • Organic matter, chlorine, or sulfur

  • Contaminants not visible to the eye

Solutions:

  • Reverse Osmosis Systems – Clean, crisp drinking water

  • Carbon Filters – Remove odors and flavor-altering chemicals

  • Mineral Balancing – Adjusts pH and improves palatability

Benefit:
Enjoy water that tastes fresh and encourages hydration.

Blue-Green Stains

Symptoms:

  • Stains on faucets, fixtures, and sinks

  • Pinhole leaks in copper plumbing

Causes:

  • Acidic water (low pH) corroding copper pipes

  • Dissolved copper being released into household water

Solutions:

  • Acid Neutralizer Systems – Use calcite or magnesium to raise pH

  • pH Monitoring & Adjustment – Prevents future corrosion

  • Pipe Inspection & Replacement – If corrosion damage is advanced

Benefit:
Stops damage to pipes, fixtures, and water heaters—saves money on repairs.

Hard Water

Symptoms:

  • Soap doesn’t lather well

  • White scale buildup on showerheads and faucets

  • Dry skin and dull hair

  • Spots on dishes and glassware

Causes:

  • High levels of calcium and magnesium in water

  • Common in both well and municipal systems in the Northeast

Solutions:

  • Salt-Based Water Softeners – Replace hardness minerals with sodium or potassium

  • Salt-Free Conditioners – Reduce scale without chemicals

  • Pre-Filtration – Removes iron or sediment before softening

Benefit:
Softer water, reduced wear on plumbing, better skin and hair, and sparkling dishes.

Sediment

Symptoms:

  • Cloudy water
  • Grit or sand at the bottom of glasses
  • Clogged showerheads or appliance filters

Causes:

  • Sand, silt, or rust entering from a well or deteriorating pipes
  • Unfiltered municipal water lines

Solutions:

  • Spin-Down Filters – Remove larger particles before entering home plumbing
  • Cartridge Sediment Filters – Trap fine sediment
  • Whole-Home Filtration Systems – Ensure clear, clean water at every tap

Benefit:
Protects fixtures and appliances from damage and extends system life

Don’t Just Live With Water Problems. Solve Them.

MA Water Services provides expert diagnostics, customized water treatment systems, and ongoing support to keep your water safe, clean, and clear.