Very pleased with the technicians. They did a great job and they were respectful our property. We are always pleased with Mid-Atlantic Water, from the phone conversations to the notification of your technician, to their arrival, everything is well handled.
Jason was awesome -- explained every bit of the water treatment equipment and gave ideas on how to improve while saving money. Great knowledge and professionalism!
Once Again! I always have a great experience with Mid-Atlantic The technicians Jason Redman and office staff are extremely knowledgeable, professional and prompt.
Jason was prompt courteous and very helpful in explaining our water treatment system to me which allows me to effectively use the system in the changing seasons.
When I moved to Annapolis a few years ago, this company serviced the house, so I kept them engaged and so far all the technicians sent were great to work with, good customer service skills and very professional about their job. So far so good so I hope they can keep doing great!
Jon was wonderful and very accommodating w all my questions! Extremely professional! Great guy! Also wanted to mention that Chris the sales person was extremely knowledgeable and great to work with. Robert
I wanted to give a shout out to Wayne and Travis from MidAtlantic water service in Annapolis. This dynamic duo did an incredible job replacing my four piece kitchen faucet with a new two piece faucet. They also fixed the hot water valve under the sink. As usual for MidAtlantic, the area was left spotless…. I’m embarrassed to say they left it cleaner than it was when they arrived! I’m not certain how long I’ve been using MidAtlantic but it’s probably close to 25 years and I have never, ever been disappointed.I have used Mid-Atlantic Water Services for all my plumbing needs as well as for solar salt delivery. From the office staff to the technicians, this Company excels in all areas. On one occasion, the men noticed that I had begun to replace the doorknob on my outside basement doorknob but had run into an issue and set the pieces on a chair by the door. (The door was secured by a deadbolt.) Without even mentioning it to me when they left, they replaced the doorknob for me. Mid-Atlantic Water Services never fails to please.May 18, 2020 updateThis afternoon a delightful young man named Edi Alvarado replaced the sump pump in my basement. The work area was left spotless, the new sump pump works beautifully and the cover for the sump pit, which no one had bothered to put back on in 30 years, was back in its rightful place! (Now when we play ball in the basement we won’t be fishing any errant throws out of the water in the sump pit.) Thank you, Edi Alvarado and Mid-Atlantic Water Service for another excellent job.
I have used Mid Atlantic Water Services several times in residential and commercial properties as well as my own home. They always do a very nice job, estimating staff is on the ball, installation technicians are neat, clean and on time. I am very pleased with my most recent experience with them in my own home and would highly recommend them.
Did a great job installing a system to address water ph. Also relocated the whole house Big Blue filter so that everything is now consolidated. Unlike the original filter install, it is now convenient and solidly connected. No cheap big box store shutoff valves either- high quality so you don’t need to worry about them snapping off.
Very happy I selected Mid-Atlantic Water Services (MAWS) for the recent installation of a water softener, UV filter, and Reverse Osmosis system. Obtained three total quotes and MAWS was selected due to decent pricing and overall satisfaction from the initial visit/quote details. Alex was who I initially engaged with and Chris and Cameron were the technicians who arrived the day of service to perform the work. They arrived right in the middle of the two-hour arrival window, were quick to work and complete the job, friendly, and provided explanations/answered all of my questions. Alex arrived during the job to see how everything was coming along as well and the level of service and detail was everything others had previously written about MAWS.Absolutely satisfied with MAWS and will continue to do business with going forward.
Chris was professional and knowledgeable of the task to be performed. He was very informative and took his time to explain everything that needed to be done. Thanks for the great service as always.
Company rep arrived right on schedule. He was polite, professional, and efficient. He outlined the features of the new water treatment system to be installed within days of this first visit to assess the old, failing system. Mid Atlantic's responsiveness thus far has been impressive.In response to my request, made several months after the original installation, Mid Atlantic followed up with delivery and installation of salt/chemicals and a new cone filter. Two different techs did the work and—like their colleagues who carried out the initial installation of the water treatment system—they were right on time, professional, and polite. Mid Atlantic continues to impress me with its customer service.After another six months, it was time for more salt/chemical pellets and another cone filter. Scheduling the service was easy, and the tech arrived promptly and carried out the work efficiently. Like his colleagues, he was professional and polite. This was yet another successful experience with Mid Atlantic.
The Mid Atlantic Water Services Team was professional, competent and explanatory in assessing what my water treatment concerns and needs were. I’m pleased with the plan they developed for my home.
Jason is a pleasure to deal with when I have our sprinkler system turned off for the winter. He is very knowledgeable, efficient and professional. We appreicate the excellent service.
Everyone is very professional and very accommodating. They are quick to respond if we ever have an issue or need last minute service call. They make it so easy to work with them.
