Tim was timely, professional, communicative and worked efficiently blowing out our irrigation system for the winter. Highest by far that we have ever paid for this service but 5 stars for Tim.
Great as always
The entire team at Mid Atlantic Plumbing is fantastic!
Exceptional service call! MAWS technicians were very professional and thorough. They found the problem immediately. Will highly recommend to neighbors. Thanks!
Great as always
The entire team at Mid Atlantic Plumbing is fantastic!
Mid Atlantic Water Services does an excellent job maintaining my water treatment system. They arrive promptly and are clean and courteous. Best of all, the water treatment system works flawlessly due to their maintenance procedures.
All good, arrived on schedule and got the job done without a lot of fuss. Responded quickly to a minor problem afterwards.
Technician David was awesome!! We are new to the house and system. He did the maintenance that was needed. As he was doing the maintenance, he explained the full system and how it worked. He answered all our questions. He was extremely helpful and friendly. Highly recommend Mid Atlantic and David!
Jon installed the device I thought was not working. He quickly diagnosed and fixed the problem. He was very pleasant and I am pleased with his service.
We asked Mid-Atlantic to provide our 6 month service for our new filtration system with the expressed intent of observing so we could learn to service it in the future on our own. Our technician Ian was perfect; his knowledge of the system and easy, helpful manner made him an excellent teacher. Thank you.
Our old water treatment system finally reach the point where it needed to be replaced. Jason was prompt, professional, and kind. He was able to assess the situation, make recommendations, and give us a couple estimates. We agreed to the work and he was able to get us the replacement equipment and install it on the same day. He explained everything thoroughly. We are very pleased with all the services we’ve received from Mid-Atlantic over the several years we’ve been in our home.
Chris was on time in fact beat me home. Very professional . We had just bought our house and he showed me me how to maintain our system. As I haven’t had a water softener system. Thanks will see you for the big maintenance needed once a year…. Don
Mid-Atlantic Water Services never disappoints. I’ve worked with them for many years and they are consistent with the service they provide. Everyone is friendly, professional, on time or early and fairly priced. I always know that I’m in good hands and I HIGHLY recommend them!!!
I had a good experience having my sediment tank service for maintenance. Mid Atlantic let me know when technicians were on the way and they were on time. The technician Tim and a trainee with him were both professional and courteous. Tim explained exactly what he was going to do and with the help of his trainee, was done in a timely manner. I really appreciated Tim for getting the job done without having any issues and no mess was left. Thank you!
Techs Edgar and Ian are amazing and truly craftsmen at what they do.
Technician Edgar is a problem solver and I have never worked with a
more professional company than Mid Atlantic Water Services.
This was my first encounter with MAWS as we just bought a home that they had serviced in the past. I could not be more pleased. Tim, the tech, was extremely knowledgeable, careful, and efficient. He explained the whole system to me, showed how to change a filter, and moved a lot of heavy salt bags to a convenient location. I highly recommend!
Mid Atlantic has been our plumbing and WTS firm for over 2 decades.
Andy, the owner is always knowledgeable and helpful.
His staff is professional and courteous and communication excellent
I fully recommend Mid Atlantic.
Tim was excellent in all respects. I called him on a Saturday evening and received a call back within 30 minutes where he gave me service options and costs. When I requested service on a Sunday morning he called back to confirm the time. When he arrived on time he performed the service quickly and completely. A real pleasure to work with.
The techs were professional, prompt, and provided excellent service in getting irrigation system up to snuff and ready for hot summer weather. I’ve been working with MAWS 10+ years. Far and away they are not he industry leader in our region.
Our service for water treatment maintenance was excellent! David went above and beyond to educate us on how to properly maintain our system which he didn’t have to do. I believe he gave great customer service and the team was fast and efficient in their work. They were also extremely informative and knowledgeable. Truly appreciate this business.
I called on a Monday morning after determining that my conditioning system was not functioning. I was initially told that a service tech was not available until Friday, but then received a call an hour later telling me that Jason was on his way. He came and fixed the problem immediately. This is one example of the service responsiveness I have come to expect from MAWS over 20 years for my water conditioning, plumbing, irrigation, and leak detection needs.
I am happy to have switched my Hillsmere water treatment systems to MAWS. It is always a pleasure to see Chris when he arrives to mentor me. He came today for a no cost tutorial and check-up.
We had quite a lengthy educational session today which included action and explanations. I appreciate the helpful teaching I receive from MAWS as my water system is very complicated and my house is old and often failing me. Because of Chris and his staff I can drink my tap water for the first time in 25 years.
Chris the technician was excellent. A true professional, very knowledgeable and polite. The service call was for annual maintenance and he was timely and cleaned up. I’m very happy with Mid-Atlantic as my service provider and will continue this relationship into the future.
The service was great. I had been having sewer problems and 2 other companies even though they replaced parts of sewer line could not fix problem. Mid-Atlantic came in used pipe snake with camera, which the others did also, but they found problem, unclogged and showed us areas that maybe concern in future and how to maintain shower and bathtub pipes.
I am so grateful for their expert service.
Adam and Wayne found the leak in the shower within 10 minutes of getting there and repaired the broken shower valve. They also fixed a leak repair at my sink that had bothered me for 3 years! Prompt and efficient as always and then were done in record time for me to make my doctors appointment. Why would anyone use another Water Company in Annapolis when Mid-Atlantic is the best!
So easy to work with wonderful service walked in on Friday afternoon set my appointment they came out Monday morning. Had everything done I had an estimate by Monday afternoon, called me when he was on his way. Call me when he was leaving and called me at that afternoon great customer service truly, exceptional.
Actually, everything was great! I don’t go Google, Facebook or Birdeye, but I wanted to let you know that I was very impressed with Jason’s professionalism. He was very patient and helpful, allowing me to watch what he was doing and answering my many questions. We moved to MD about 2 years ago and I had never had a water well system before, so he not only did his work but educated me in the process. I very much appreciate him and give him, and your company, a “5-Star” rating. Use this review in any way you might find useful.
Thanks so much for your help, concern and action yesterday- it was, and is, greatly appreciated! We can rest easy now with house guests on the way, that our water conditioning system is in tip-top operating shape!
You have some good people that work for you, but I wanted to give a special shout-out to Jason Redman. First, he responded to a panicked wife on Sunday night while I was out when the old water softener started continuously back flushing. While on the phone he walked her through the process of bypassing and shutting down the malfunctioning unit. Yesterday, once things were sorted out (thank you!) he installed a new water softener and then took the time to explain all of the different features and functions of the unit. I was impressed when she was able to share this information upon my return home. It’s for this type of service, really someone going the extra mile, that we seek out and support local businesses. We have used your firm for nearly ten years now and are, in the spirit of the season, thankful for the service and support you have provided over the years. Again, our thanks to you and Jason for the care and service you provided!
Honestly. Wow…. These days it seems as though service has gone out the window and has given way to, who’s next, I sell real estate and deal with contractors on a regular basis. It is my pleasure to recommend mid Atlantic for water treatment and plumbing service. They gave me a first quote when others gouged me when I asked them to work in a space that was not perfect. I have a small closet where I need my water treatment system to go and Mid Atlantic was happy to work with that space. I did not have access to water as I was in the midst of a renovation and they were happy to send out a Plummer at a reasonable price to install my well expansion tank. The plumber who did the work on my renovation quoted me $500 to install the tank. They did it for 350. They called me 30 minutes before they showed up and they were happy to have the work. These days it seems like you have to beg someone for a decent service. I highly recommend this company and I will be passing them along to all of my future real estate clients.
Your technicians were absolutely amazing. They are so polite and friendly. You should be proud to have them as employees. I definitely will recommend your company whenever I can. Thanks again for a great experience!
As always- I have nothing but good things to say about the technicians & all the folks at Mid-Atlantic. Today was no different. The 2 gentlemen where polite & very professional. They notified me that they were on their way. They did a great job & politely let me know they were finished. Thank all of you!!
Tim was great! Very friendly and knowledgeable. Explained the system well and made it as easy as possible for us to maintain. Thank you!